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    Support:

    Your one-stop software support shop

    Whether you need some software support, access to the latest version of Vericut, a product license, or just some of our industry-leading technical advice, you’re in the right place.

    Consider Vericut’s support hub as your one-stop shop for all things, well, Vericut.

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    Version 9.6

    Seeking the latest version of Vericut?

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    Looking for a license?

    Want to apply for a new license, update an existing license, or transfer your license to another platform or system? We can help.

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    Need a software update

    Running an older version of Vericut and want to upgrade? No problem.

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    Vericut Assistant (VA) — Now Available

    Vericut Assistant (VA) is a new interactive help feature available in Vericut version 9.6. Integrated directly into the Vericut desktop application, VA offers users step-by-step guidance on using various software features by providing instant how-to instructions within the program. This tool helps users quickly learn and apply Vericut’s capabilities without leaving the software, making it easier to get the most out of Vericut’s powerful functions.

     

    There’s a tech tip for that.

    Get more from your Vericut CNC simulation software with our bitesize tech videos.

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    Frequently asked questions

    01.
    How can I get help with Vericut?

    Vericut has an extensive interactive Help Library, which is available 24 hours a day, 365 days a year. Simply click here to access the Help Library and select the software and/or module you need help with from the list. 

    Bonus tip: Press F1 in any Vericut window to receive help on that window!

    02.
    Where can I find the Vericut system requirements?

    Great question! A full breakdown of Vericut’s system requirements can be accessed here. 

    We highly recommend maintaining a steady internet connection to ensure you always receive emails and notifications about installations, system updates, and support.

    03.
    Where can I access the latest Vericut installation guide?

    You’ll find the latest installation guide right here. And, if you require a post-installation guide, you can find them linked below.

    04.
    I need help after installation. What should I do?

    We offer a wide range of after-installation guides to help you integrate your CAD/CAM interfaces with Vericut effectively.

    05.
    Where can I find the latest Vericut release notes?

    We have a range of release notes for all the major Vericut programs and modules. We’ve linked the most commonly requested release notes below. 

    06.
    Where do I request a Vericut license?

    Whether you’re looking to request a new software license or to transfer a pre-existing license, we’ve got you covered.

    07.
    Where do I download the latest version of the Vericut software?

    You can download the latest version of Vericut here.

    08.
    How can I install an Icam license?

    Our online portal can help you locate the right ICAM installation method for your system. If you’re still having trouble installing your ICAM license, fear not; our expert team can assist. Contact them here.

    09.
    Where can I download the Icam installation user guide?
    10.
    I can’t see my question answered here - what should I do?

    If our FAQs haven’t provided you with the answer you’re looking for, fear not. Our expert team are readily available to support you. Get in touch with them today.

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    Want to upload a file?

    Want us to see exactly what you’re seeing?
    Simply upload a file here, and our technical experts will get back to you in a flash.

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    Get technical 
support today.

    Our expert team is here to help you get the most out of your software.


    Vericut technical support representatives are available:

    Phone:
    (949) 753-1050

    E-mail:
    support@cgtech.com


    Icam technical support representatives are available:

    USA:
    support@cgtech.com

    Europe:
    icam.eu@cgtech.com


    Composites technical support representatives are available:

    Phone:
    (949) 753-1050

    E-mail:
    support.composites@cgtech.com

    Have Vericut 9.6 installed?

    You can get step by step guidance and answers to “how to” questions right inside the software with Vericut Assistant. Just click the VA-Icon-16 icon in the upper-right corner of the software.