Careers at Vericut

Summary
The Technical Support Engineer works with clients and colleagues to provide direct technical support for CGTech software applications.

Responsibilities

• Support customers in optimizing the benefits of their software investment;
• Provide comprehensive help desk services;
• Conduct both internal and external training sessions;
• Deliver an excellent customer experience;
• Other project as assigned.

Required Qualifications

Education and Experience:

• Bachelors of Science Degree in Mechanical Engineering, or in the related field;
• Relevant experience in CNC Manufacturing;
• 3-6 years of experience in 5 axes CNC programming.

Skills and Competencies:

• Proficient in CAD/CAM programming with an emphasis on 5-axes CAM expertise and maintaining tooling. fixtures, setup, part modeling, and assembly;
• Experience and knowledge of Fanuc, Siemens, and other CNC controls;
• Experience in Cloud/Subscription sales or services;
• Excellent communication and interpersonal skills;
• Excellent problem-solving and troubleshooting skills;
• Team player and self-starter;
• Strong project management.

Preferred Qualifications

• Recent experience with Vericut;
• Turning and Mill-Turn experience;

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Summary
The Sales Engineer drives CGTech business growth by identifying new business opportunities, managing key relationships, and implementing sales strategy.

Responsibilities

• Perform sales activities, establishes, develop and maintains business relationships with current and/or prospective customers to maintain renewal business and generate new business for the assigned geographic area, set of named accounts to achieve or exceed revenue objectives;
• Develop strong customer relationships at all levels (plant engineers, research and technology experts, purchasing managers, and senior management);
• Prepare and deliver highly-tailored product demonstrations that show deep understanding of the customer’s challenges and how CGTech is the solutions provider;
• Demonstrate technical expertise and answer relating questions to the product, and how it fits into the prospect’s existing ecosystem;
• Create and conduct sales presentations to match customers required capabilities to match their positive business outcomes;
• Remain knowledgeable and keep abreast of the company's new and existing products/services to facilitate sales efforts;
• Research sources for developing current and prospective customers to determine their potential;
• Develop clear and effective written proposals/quotations for current and prospective customers;
• Create and maintain account plans for existing customers highlighting profile, share and value opportunities;
• Maintain accurate sales data and reports within Salesforce (CRM);
• Provide accurate forecasts for new sales and renewal revenues;
• Present and leverage key metrics to leadership, key stakeholders, and customers to determine potential;
• Leverage trade shows and conventions; schedules training and seminars to enhance new business opportunities within current and prospective customer base;
• Alert client to new or improved products/services and relays client feedback to product development staff;
• Develops clear and effective written proposals/quotations for current and prospective customers;
• Prepare quotes and customer implementation plans;
• Maintain up-to-date knowledge of the industry and competitive position of the company;
• Other projects and duties as assigned.

Required Qualifications

Education and Experience:

• Bachelor of Science Degree in Mechanical Engineering, or related field;
• 2-4 years of proven experience in sales

Skills and Competencies:

• Proven sales experience;
• Experience in simulation/rendering software;
• Experience in Cloud/Subscription sales or services;
• Willingness to work remotely and travel (~50%) within defined region;
• Understanding of NC programming;
• Understanding of engineering analysis and technology;
• Some knowledge of the following industries: Manufacturing, Aerospace, Automotive;
• Strong interpersonal, communication, organizational skills, and the ability to work independently.

Preferred Qualifications

• Manufacturing experience
• Recent experience with VERICUT or CAD/CAM
• Experience in utilizing Salesforce, or a similar CRM

Apply now